Fix: You are Not Eligible For this Purchase on Twitch

Fix: You are Not Eligible For this Purchase on Twitch

Is there anything more frustrating than trying to make a purchase and getting an error message?

In this blog post, we’ll cover the steps you need to take to fix a problem where you are not eligible to purchase Twitch.

Fix 1: Check Twitch Servers

Make sure you’re on the correct Twitch server before making a purchase. If you’re not, you may not be eligible to make the purchase.

Check Twitch Servers

Fix 2: Check Your Network Connection

If you’re having trouble purchasing Twitch, there are a few things you can check to see if it’s due to a network connection issue.

First, make sure your network connection is up to par. If that’s not the issue, try restarting your Twitch app or computer.

Check Your Network Connection

Fix 3: Wait a Few Minutes and Try Again

If you’re having trouble logging in or purchasing items, try the following:

  1. Reset your password
  2. Contact us through our contact form on our website
  3. Wait a few minutes and try again

Fix 4: Turn Off Your VPN.

If your resident isn’t eligible unfortunately you cannot take advantage of all the benefits that Twitch Prime has to offer.

To be eligible for future purchases, make sure to turn off your VPN and change your region settings.

Fix 5: Try Another Payment Method.

If you’re not eligible to purchase Twitch due to your country of residence, there are a few payment methods that you can try. Some of these include PayPal and Venmo.

Fix 6: Contact Twitch.

If you’re not an active Twitch user, you may not be eligible for certain purchases. Make sure to check the product page and eligibility requirements before making a purchase. If you have any questions or concerns, contact Twitch Contact Support directly.

Twitch Contact Support

Frequently Asked Questions

Can’t Free subscribe with Twitch prime?

You cannot free subscribe to Twitch Prime with your twitch account. As a subscriber, you’re only allowed one free month of subscription per twitch account. After that, you’ll need to purchase a subscription plan or upgrade your membership.

Why is Twitch declining my card?

Make sure your card is valid and has enough funds available. If your card is declined for any reason, contact our customer service team for help resolving the issue. 


Hopefully, this article has helped you to troubleshoot some common issues that may prevent you from being able to make purchases on Twitch.